The results-driven manager : dealing with difficult people.
 Series The results-driven manager series
 Format: Book
 Published: Boston, Mass. : Harvard Business School Press, c2005.
 Language: English
 Summary:
Like others in the publisher's "Results-Driven Manager Series," this book collects articles from Harvard Management Update and Harvard Management Communication Letter. Sixteen articles address managing workplace anger, underperformers, accountability, fights, negativity, and difficult conversations, among other topics. Most of the articles include references. There is no... (see more)

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Duke
Ford Library Stacks HF5549.5.E42 R478 2005 c.1 Available
 
Titles
  • Other Titles: Dealing with difficult people
Series
Item Description
  • ix, 140 p. ; 22 cm.
  • ISBN: 1591396344
  • OCLC Number: 55068023
Notes
  • Articles previously published in Harvard Management Update and Harvard Management Communication Letter.
  • Includes bibliographical references.
DUKE003391442
Title Summary
Like others in the publisher's "Results-Driven Manager Series," this book collects articles from Harvard Management Update and Harvard Management Communication Letter. Sixteen articles address managing workplace anger, underperformers, accountability, fights, negativity, and difficult conversations, among other topics. Most of the articles include references. There is no index. Annotation ©2004 Book News, Inc., Portland, OR (booknews.com)
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